Shipping policy
Shipping & Order Policy
Last updated: March 15, 2026
Thank you for shopping with Favourite Decants. Please read our shipping and order policies carefully before placing an order.
Order Cutoff Time
The daily order cutoff time is 6:00 PM India Standard Time (IST).
Orders placed after 6:00 PM will be processed on the next working day.
Orders placed after 6:00 PM on Friday will be processed and shipped on Monday.
Handling & Packing Time
All orders require 1–2 working days for handling and packing before dispatch.
Shipping Charges
A standard shipping charge of ₹100 is applied to all orders.
In case of return/RTO of prepaid order ₹200 (shipping fee+RTO fee) is strictly non-refundable under all circumstances.
Delivery Timeline
Once dispatched, orders are typically delivered within 4–8 business days depending on your location, courier service availability, and unforeseen circumstances such as weather or logistics delays.
Order Cancellation Policy
Once an order is placed and payment is confirmed, it cannot be cancelled.
We do not accept cancellation requests after payment confirmation.
Customers are responsible for ensuring that their shipping address and order details are correct before completing checkout.
Refund Policy
If a refund is approved under exceptional circumstances, the refund amount will be the order value minus the ₹200 shipping charge.
The ₹200 shipping fee is strictly non-refundable.
Return to Origin (RTO), Non-Acceptance or Missed Delivery
If a delivery fails due to refusal to accept the package, incorrect shipping address, customer unavailability, missed delivery attempts, or if the shipment is returned to origin by the courier, the ₹200 shipping charge will not be refunded.
Additional charges may apply if the customer requests the order to be re-shipped.
Important Notice
By placing an order with Favourite Decants, you agree to our no cancellation policy and acknowledge that the ₹200 shipping charge is non-refundable.
You also agree that shipping charges will not be refunded in cases of return to origin (RTO), non-acceptance, or failed delivery attempts.